Merkez Primeは、トルコのゲブゼに拠点を置く学際的な病院です。主な専門分野は、外科、眼科、婦人科・産科、歯科、美容医療です。
\n当院には最新世代の技術を備えた60の診療科があります。 Merkez Primeの敷地内にはヘリポートが設置されており、海外からの緊急かつ重篤な患者への対応が可能です。
","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":1012,"alias":"merkez-prime-hospital","name":"Merkez Prime Hospital","short_description":"Merkez Primeは、トルコのゲブゼに拠点を置く学際的な病院です。主な専門分野は、外科、眼科、婦人科・産科、歯科、美容医療です。
\n当院には最新世代の技術を備えた60の診療科があります。 Merkez Primeの敷地内にはヘリポートが設置されており、海外からの緊急かつ重篤な患者への対応が可能です。
","images":[{"base_url":"clinic/5f9bd71ca1033","title":"Modern exterior of Merkez Prime Hospital in Turkey with blue glass facade"},{"base_url":"clinic/5f9bd73388ded","title":"Modern reception area at Merkez Prime Hospital, Turkey with stylish seating and digital screens"},{"base_url":"clinic/5f9bd75e316d2","title":"Neonatal intensive care unit at Merkez Prime Hospital with modern incubators"},{"base_url":"clinic/5f9bd77b8ae85","title":"MRI room with Siemens scanner at Merkez Prime Hospital, modern diagnostic equipment"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"トルコ","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"ゲブゼ","id":1772,"alias":"gebze"},"address":"Yenikent, 2424. Sk. No: 25/2, 41400 Gebze/Kocaeli, Turkey"},"rating":{"rating":0,"google":3.5,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":60,"year_foundation":0},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":232},"doctors":{"doctors":[],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":16886,"user":{"id":633096,"name":"Aleksandra Culkova ","country_code":"NL","country_name":{"jp":"オランダ","en":"Netherlands"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"jp":"人生の大切なステップに、このクリニックを選んで本当に良かったと思います！ここのスタッフはとてもフレンドリーで親切です。24時間365日常に待機していて、何でも手伝ってくれます（病院内の移動、サポート、自分で水を取りに行けないときは持ってきてくれる、手術後できるだけ快適に過ごせるように配慮してくれる、助けが必要なときはシャワーを浴びるのを手伝ってくれる、髪をブラッシングしたり三つ編みにしてくれる、間違いなく老けて見られるようにしてくれる、空港やホテルまでのタクシー手配を手伝ってくれる、イスタンブールに滞在する予定がある場合はイスタンブールの観光スポットを教えてくれる）素晴らしい先生と助手の方が毎日来て、私のマツエクの状態をチェックしてくれました。手術から5週間が経ち、体重はマイナス12キロ、クリニックからは常にサポートしてもらっています。皆さんにお勧めします","en":"I am extremely pleased that I chose this clinic for such an important step in my life! There is a very friendly and helpful staff, they are always there 24 by 7 and will help you with everything you need (moving around the hospital, support, bring water if you are unable to go for it yourself, make your condition as easy as possible after the operating room, help you take a shower if you need help, comb and braid you hair, they will definitely hold you senile, help you call a taxi to the airport or hotel, tell you what you can visit in Istanbul if you plan to stay there) a wonderful doctor and his assistant came every day and checked my condition, answered all the questions I asked, explained how to cope with problems if they arise. It's been 5 weeks since the operation, I have minus 12 kg and constant support from the clinic. They are super recommended to everyone!!!"},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":1673,"name":"Dr.Kaplan Baha Temizgonul","alias":"lotus-bariatrics","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-09-26T06:22:08.961+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"jp":"人生の大切なステップに、このクリニックを選んで本当に良かったと思います！ここのスタッフはとてもフレンドリーで親切です。24時間365日常に待機していて、何でも手伝ってくれます（病院内の移動、サポート、自分で水を取りに行けないときは持ってきてくれる、手術後できるだけ快適に過ごせるように配慮してくれる、助けが必要なときはシャワーを浴びるのを手伝ってくれる、髪をブラッシングしたり三つ編みにしてくれる、間違いなく老けて見られるようにしてくれる、空港やホテルまでのタクシー手配を手伝ってくれる、イスタンブールに滞在する予定がある場合はイスタンブールの観光スポットを教えてくれる）素晴らしい先生と助手の方が毎日来て、私のマツエクの状態をチェックしてくれました。手術から5週間が経ち、体重はマイナス12キロ、クリニックからは常にサポートしてもらっています。皆さんにお勧めします","en":"I am extremely pleased that I chose this clinic for such an important step in my life! There is a very friendly and helpful staff, they are always there 24 by 7 and will help you with everything you need (moving around the hospital, support, bring water if you are unable to go for it yourself, make your condition as easy as possible after the operating room, help you take a shower if you need help, comb and braid you hair, they will definitely hold you senile, help you call a taxi to the airport or hotel, tell you what you can visit in Istanbul if you plan to stay there) a wonderful doctor and his assistant came every day and checked my condition, answered all the questions I asked, explained how to cope with problems if they arise. It's been 5 weeks since the operation, I have minus 12 kg and constant support from the clinic. They are super recommended to everyone!!!"},"what_like_text":{"jp":"医療スタッフ、医師、私に対する前向きで理解ある態度。","en":"Medical staff,doctor, positive and understanding attitude towards me"},"what_not_like_text":{"jp":"現時点では","en":"There is no current"}},"summary":{"positive":{"jp":"皆様に強くお勧めいたします。","en":"They are super recommended to everyone!!!"}}},{"id":9711,"user":{"id":400988,"name":"Jelena Liiver","country_code":"EE","country_name":{"jp":"エストニア","en":"Estonia"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"jp":"私の夫と私は胃にバルーンを入れました。夫は半年間、私は一年間です。クリニックへの移動はホテルから手配されました。すぐに登録され、血液検査、X線撮影、COVIDテストを受けました。すべてが確認され、手続きに移されました。医療スタッフは非常に注意深く、思いやりがあります。手術後、すべての書類が準備され、私たちのための移動手段が手配されました。このクリニックは他のクリニックに比べて価格が非常に低いので、皆さんにお勧めできます。バルーンをまだ取り除く必要があるので、後でレビューを追加します。","en":"My husband and I put a gastro balloon in the stomach, he for half a year, I for a year.A transfer to the clinic took us from our hotel.They quickly registered, passed blood tests, X-rays, and a covid test.Everything was checked and taken to the procedure.The medical staff is very attentive and caring, after the procedure all the documents were prepared and a transfer came for us.I can recommend this clinic to everyone, especially since their prices are much lower than in other clinics.I will add a review later, since we still have to remove the balloon"},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"doctor_info":{"id":4321,"name":"Kagan Bilge","alias":"kagan-bilge"},"clinic_info":{"id":2741,"name":"Clinics United","alias":"clinics-united","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-10-04T14:00:34.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"jp":"ご協力いただきありがとうございます。こちらから再度ご連絡いたします。","en":"Thank you very much, we will contact you again"},"summary":{"positive":{"jp":"このクリニックは他のクリニックに比べて料金が非常に低いため、皆様に特にお勧めします。","en":"\"I can recommend this clinic to everyone, especially since their prices are much lower than in other clinics.\""}}},{"id":20053,"user":{"id":675559,"name":"Eve Sanogo","country_code":"FR","country_name":{"jp":"フランス","en":"France"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":8},{"name":"manager","value":5}],"text":{"jp":"私の世話をしてくれた医療スタッフと旅行コーディネーターはとても歓迎してくれた。私が選んだパッケージ（ホテル＋空港送迎）には、必要なものがすべて含まれていたので安心でした。一人でも友人と一緒でも、何の心配もなく安全にイスタンブールに来て医療処置を受けることができます。この旅行をサポートしてくれたチームに心から感謝したい。","en":"I was very well received thanks to the medical team who took care of me and the travel coordinator. I felt safe thanks to the necessities included in the package I chose (hotel + transfer to the airport). You can easily come to Istanbul alone or with friends for your medical procedures without any worries. I would like to sincerely thank the team that supported me during this journey."},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":1673,"name":"Dr.Kaplan Baha Temizgonul","alias":"lotus-bariatrics","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-05-22T12:09:58.541+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"jp":"私の世話をしてくれた医療スタッフと旅行コーディネーターはとても歓迎してくれた。私が選んだパッケージ（ホテル＋空港送迎）には必要なものがすべて含まれていたので安心でした。一人でも友人と一緒でも、安心してイスタンブールに医療処置に来ることができます。この旅をサポートしてくれたチームに心から感謝したい。","en":"I was very well received thanks to the medical team who took care of me and the travel coordinator. I felt safe thanks to the necessities included in the package I chose (hotel + transfer to the airport). You can easily come to Istanbul alone or with friends for your medical procedures without any worries. I would like to sincerely thank the team that supported me during this journey."},"what_like_text":{"jp":"ブッキメッドとメディカルチームが最初から最後までサポートしてくれた。","en":"the support I received from start to finish from Bookimed and the medical team"}},"summary":{"positive":{"jp":"この旅路で私を支えてくださったチームの皆様に心より感謝申し上げます。","en":"I would like to sincerely thank the team that supported me during this journey."}}},{"id":12391,"user":{"id":496941,"name":"Jorge ","country_code":"AU"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"jp":"クリニックに来た瞬間から、彼らのプロフェッショナルな対応が気に入りました。チーム全体が非常に歓迎してくれて、手続きについて多くの情報を教えてくれました。修正事項についても手伝ってくれ、バルーンが挿入された今でも、摂取すべき食事について頻繁に連絡をとっています。","en":"I like how professional they were, as soon as I came to the clinic the whole team was very welcoming and filled me with alot of information about the procedure, they help me with my mods and even now that the balloon has been inserted they still keep insomuch with me about the foods I should take"},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}},"illness":{"id":47,"name":{"jp":"肥満","en":"Obesity"}}},"clinic_info":{"id":1673,"name":"Dr.Kaplan Baha Temizgonul","alias":"lotus-bariatrics","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-08-03T14:26:24.858+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"jp":"Bookimedは素晴らしかったです。迅速な対応で、私に最適なクリニックを見つける手助けをしてくれました。私の希望に合わせて対応してくれました。","en":"Bookimed was amazing they helped me to find the right clinic for me , very fast response and tailored to what I was after"}},{"id":17550,"user":{"id":696482,"name":"Andras Gergely","country_code":"IE"},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":9},{"name":"manager","value":5}],"text":{"jp":"私は彼らのクライアントになる機会に恵まれました。公正で信頼できる素晴らしい治療を受けることができました。医師だけでなく、栄養士も彼らの専門知識とコミットメントを証明してくれました。フォローアップのコミュニケーションは期待以上でした。","en":"I’ve had a privilege to be their client. I’ve got a great , fair and reliable treatment. Doctor as well as nutritionist have proven their expertise and commitment. Follow up communication went beyond expectation."},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":1673,"name":"Dr.Kaplan Baha Temizgonul","alias":"lotus-bariatrics","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-11-13T10:30:30.656+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"jp":"私は彼らのクライアントになる機会に恵まれました。公正で信頼できる素晴らしい治療を受けることができました。医師だけでなく、栄養士も彼らの専門知識とコミットメントを証明してくれました。フォローアップのコミュニケーションは期待以上でした。","en":"I’ve had a privilege to be their client. I’ve got a great , fair and reliable treatment. Doctor as well as nutritionist have proven their expertise and commitment. Follow up communication went beyond expectation."},"what_like_text":{"jp":"共感と専門知識。","en":"Empathy and expertise."},"what_not_like_text":{"jp":"署名すべき書類は、もっと早い段階で共有し、確認することができたはずだ。","en":"Documents to be signed could have been shared earlier for review."}},"comment_about_bookimed":{"jp":"とても良く、信頼できるサービス。","en":"Very good and reliable service."},"summary":{"positive":{"jp":"フォローアップのコミュニケーションは期待を上回りました。","en":"Follow up communication went beyond expectation."}}},{"id":13192,"user":{"id":534596,"name":"June McHenry","country_code":"IT","country_name":{"jp":"イタリア","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":0}],"text":{"jp":"すべて予定通りに手配が行われました。空港送迎、病院への送迎、ホテルの予約がございました。ホテルの部屋はとても素晴らしかったです。病院は非常に清潔でした。スタッフと医師は全員がプロフェッショナルで対応が良かったです。","en":"All arrangements happened as scheduled, airport transportation, transportation to hospital, hotel reservations. The hotel room was very nice. The hospital was very clean. All staff and doctors were professional and responsive."},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}},"illness":{"id":47,"name":{"jp":"肥満","en":"Obesity"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-10-28T14:17:09.019+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}]},{"id":21624,"user":{"id":850220,"name":"Javier Bafalluy Gesti","country_code":"ES","country_name":{"jp":"スペイン","en":"Spain"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":4},{"name":"translation","value":5},{"name":"nps","value":9},{"name":"manager","value":5}],"text":{"jp":"病院には近代的な設備が整っており、手術室もとても充実しています。医師は時間をかけて私に話しかけ、すべてを説明してくれました。","en":"The hospital has modern facilities, and the operating room is very well-equipped. The doctor took time to talk with me and to explain everything."},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":1673,"name":"Dr.Kaplan Baha Temizgonul","alias":"lotus-bariatrics","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-09-18T12:00:58.413+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"jp":"病院には近代的な設備が整っており、手術室もとても充実しています。医師は時間をかけて私に話しかけ、すべてを説明してくれました。","en":"The hospital has modern facilities, and the operating room is very well-equipped. The doctor took time to talk with me and to explain everything."},"what_like_text":{"jp":"手術室の設備は非常に整っている。","en":"The operating room is very well-equipped."},"what_not_like_text":{"jp":"灘だ。","en":"Nothing."}},"comment_about_bookimed":{"jp":"ご滞在中に追加サービスをご利用いただくためのものです。","en":"It is a way to facilitate additional services during your stay."},"summary":{"positive":{"jp":"医師は時間をかけて私と話し、すべてを説明してくれました。","en":"The doctor took time to talk with me and to explain everything."}}},{"id":9529,"user":{"id":392606,"name":"Rania ","country_code":"IQ"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"jp":"スタッフはとても気配りがあり、非常に優秀で、すべてが素晴らしかったです。","en":"The team was very caring and very good and everything was excellent"},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-09-01T10:50:15.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"jp":"はい、もちろん","en":"Yes, of course"},"summary":{"positive":{"jp":"すべてが素晴らしかったです。","en":"Everything was excellent."}}},{"id":23813,"user":{"id":960157,"name":"Maria ","country_code":"CH","country_name":{"jp":"スイス","en":"Switzerland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":0},{"name":"nps","value":10},{"name":"manager","value":0}],"text":{"jp":"すべてが非常に整然と組織されています。 \n誠にありがとうございます。","en":"Everything excellently organized Thank you very much"},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-02-12T11:48:22.132+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"jp":"すべてが完璧に組織されています。 \nありがとうございます。","en":"Everything is excellently organized Thank you very much"},"what_like_text":{"jp":"提供されたさまざまな選択肢と安全性により安心しました。母国語で常にサポートを受けていると感じました。 スペイン語・ドイツ語の通訳の仕事にも満足しました。","en":"The various options and the safety they provided me were reassuring. I felt supported in my native language the entire time. I also appreciated the work of the Spanish-German translator."}},"comment_about_bookimed":{"jp":"迅速かつ明確な支援を提供していただきました。","en":"They provided me with the prompt and transparent assistance I needed."},"summary":{"positive":{"jp":"誠にありがとうございます。","en":"Thank you very much"}}},{"id":16881,"user":{"id":674409,"name":"Viktoriya Мельникова","country_code":"DE","country_name":{"jp":"ドイツ","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"jp":"感謝し、お勧めします","en":"Thank you and I recommend it"},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-09-26T05:42:27.604+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"jp":"感謝し、お勧めします","en":"Thank you and I recommend it"},"what_like_text":{"jp":"関係、理解、組織","en":"Attitude, understanding, organisation"}}},{"id":10953,"user":{"id":459948,"name":"Monica ","country_code":"CA","country_name":{"jp":"カナダ","en":"Canada"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":3},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"relative_price","value":1},{"name":"nps","value":7},{"name":"manager","value":3},{"name":"translation","value":0}],"text":{"jp":"私は今、一か月以上経過しました。依然として吐き気があり、不快感があり、定期的に吐いています（週に数回）。ただし、すでに約20ポンドも体重が落ちており、バルーンなしではこの体重を減らすことはできなかったでしょう。伝えられていないこととして、お腹が膨らんで妊娠しているように見えることがあります。バルーン挿入直後の私の経験は非常に悪いものでした。これは簡単な処置で、誰かを同行させる必要はないと言われましたが、これは間違っており、誰かが必要です。処置の後、死にそうに感じ、水さえも何も受け付けず、すぐに吐いてしまいます。私は病院に戻り、一日入院し、IVに接続するためにお金を払いました。これには費用がかかり、一晩の滞在に800カナダドル近く支払いましたが、極度の脱水状態であったため必要でした。これが普通である（実際に普通である）と伝えられましたが、医師と通訳は私が入院を望んでいることに対して過剰反応していると感じさせました。病院での滞在中、バルーンを入れた他の患者も入院していることを知りました。もう少し正直であってほしいと思いますし、最初の数日をうまくこなせない人がいること、一部の人が病院に一泊することがあると患者に知らせてほしいです。そうは言っても、病院スタッフは非常に親切で、注意深かったです。このバルーン施術を受けるなら、手術後数日間の世話をしてくれるように誰かを連れて行くか、病院に滞在する準備をしてください。\n\n最後に、彼らが勧めたように翌日にフライト予約をしないでください。フライトに耐えられるほど体調が良くないでしょう。手術後4日経ってようやくフライトに耐えられる状態になりました。特にカナダやアメリカなど遠方から来る場合はなおさらです。\n\n私は他のところよりもこのクリニック/病院をお勧めします。なぜなら、病院なので一晩滞在の必要がある場合にはこちらの方が安全だと感じるからです。","en":"I am now a little over one month out. I am still nauseous and have discomfort and I vomit regularly (a few times a week). I have however lost a lot of weight already almost 20 pounds, I would have ever lost this weight without the balloon. Things they don't tell you is that you will look bloated, to the point that it looks like I'm pregnant. My experience immediately after the insertion of the balloon were extremely bad. I was told this was an easy procedure that you don't need anyone with you. This is false you NEED someone with you. After the procedure you will feel like you are dying, you will not be able to hold anything even water down and will immediately throw it back out. I went back to the hospital and checked myself in for a day and paid to have myself hooked up with IVs. This was pricey I paid almost $800 Canadian for one night at the hospital, but it was necessary as I was extremely dehydrated. I was told that this was normal (it is normal) however the doctor and translator made me feel like I was overreacting by wanting to stay at the hospital. During my stay at the hospital I found out other patients with the balloon also checked themselves in. I wish they were a bit more honest, and advised patients that some people do not handle the first few days well and that some stay at the hospital over night. This being said the hospital staff were very kind and attentive. If you are going to get this Balloon done then either take someone with you so that they can take care of your for the few days after the procedure or prepare to pay for a hospital stay. \n\nLastly DO NOT book your flight the next day like they advised. You will not feel well enough to fly. It took me 4 days after the procedure to feel ok enough to fly. Especially if you are coming from somewhere far like Canada or America. \n\nI would recommend this clinic/hospital over other simply because it is a hospital so if you do need to stay the night I feel like it is safer here."},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-03-25T05:09:40.989+00:00","flags":[{"name":"would_recommend","value":true},{"name":"is_anonymously","value":true},{"name":"has_client_feedback","value":true},{"name":"is_approved","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"jp":"売る時は非常に対応が早かったが、現地で助けが必要になった時にはかなりの遅延があった。","en":"very responsive when they were selling but when I needed help in the country there was a significant delay"},"summary":{"positive":{"jp":"他の病院よりもこちらのクリニック/病院をお勧めします。なぜなら、ここは病院なので、もし一晩入院する必要がある場合でも、こちらの方が安全だと感じられます。","en":"I would recommend this clinic/hospital over other simply because it is a hospital so if you do need to stay the night I feel like it is safer here."}}},{"id":9660,"user":{"id":395539,"name":"Martha ","country_code":"GB","country_name":{"jp":"イギリス","en":"United Kingdom"}},"ratings":[{"name":"main","value":4},{"name":"comfort","value":4},{"name":"coordination","value":4},{"name":"doctor","value":4},{"name":"manager","value":4},{"name":"personal","value":4},{"name":"translation","value":4},{"name":"relative_price","value":3}],"text":{"jp":"サービスは本当に良かったです！送迎から病院での治療まで、すべてがカバーされていました。","en":"The service was really good ! From the transfers , to the hospital treatment - everything was covered."},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-09-23T13:08:26.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"jp":"はい","en":"Yes"},"summary":{"positive":{"jp":"結果は素晴らしいです！","en":"The results are amazing!"}}},{"id":10426,"user":{"id":442848,"name":"Helga Dias","country_code":"GB","country_name":{"jp":"イギリス","en":"United Kingdom"}},"ratings":[{"name":"main","value":3},{"name":"comfort","value":3},{"name":"coordination","value":1},{"name":"doctor","value":3},{"name":"manager","value":2},{"name":"personal","value":3},{"name":"translation","value":1},{"name":"relative_price","value":1}],"text":{"jp":"私は1月20日土曜日の朝に施術を受けるため、金曜日の夜に出発しました。フライトを予約するまでは、Bookimedからの連絡は順調でしたが、予約確認を送った直後から、誰からも連絡がありませんでした。出発日の時点で、ホテルや送迎の確認もなく、ずっと情報を追いかけていました。海外での医療処置のために自宅を離れる人にとって、明らかに良いスタートではありませんでした。\n\nイスタンブール空港に午前5時頃到着した時、送迎のために良い40分を待たなければなりませんでした。全てのフライト情報を送信し、ドライバーが待っているとのことでしたが、違いました。\n\nホテルの部屋は普通でしたが、石鹸やシャンプー、電話がなく（滞在中に支援を求めることができなかったため、非常に不便でした）。最初、ツインルームを与えられましたが、一人だったのでダブルベッドの部屋に変更するよう頼まなければなりませんでした。受付係は渋々でしたが、私が主張した後に変更してくれました。\n\n手術の日は、本当に混乱していました！病院に着いた時、何の指示も事前に与えられていなかったため、どこに行くべきか確信が持てませんでした。何を期待すべきか、するべきこと、してはいけないことなど、全く何もありませんでした！その後、誰かが私に会いに来ることになったとき、全てが非常に急いで行われました！いろいろな人々が来ましたが、誰が誰だか分かりませんでした。自己紹介すらせずに様々な書類にサインを求められました。その中には、一般麻酔を受けることに対する説明もありました。事前に何も知らされていなかったので、非常に驚きました。\n\n海外に行ったのに、処置中に鎮静されることになるとは知らなかったのが初めてのショックでした。それについて事前に警告されていなかったことに非常に苛立ちました。それ自体がリスクを伴うからです。\n\nとにかく、一番悪いのは施術後でした。非常に弱まり、激しい痛み（腹部）とひどい吐き気を感じました。またしても、なぜこんなに痛いのか理解できませんでした。事前に警告も情報提供もされていなかったので、不快な驚きが続きました。看護スタッフは親切でしたが、英語が通じませんでした。部屋を出る時間だと示され、ドアを開けっ放しにされて、部屋を急いで出るように促されましたが、まだ体調が悪かったので立てませんでした。\n\n栄養士が非常に早く来て、情報を急いで説明しました。質問や後のケアについての連絡先も残さずに去っていきました。\n\nその後、別の男性が薬を渡しに来ましたが、それには支払いが必要で、全てが含まれていると思っていたので驚きました。再度、去るように求められました。\n\n最終確認のために誰かが来るのかを尋ねたところ、いないと言われました。信じられませんでした。まるで：お金は手に入ったから、さあ、このバルーンを持って帰りなさい！さようなら！という感じでした。\n\n非常に不調を感じ、誰も助言してくれる人がいなくて、本当に不安で怖かったです。\n\n結論として、私は一人でホテルに戻るのに非常に苦労しました。電話も使えない部屋に戻り、その日と翌日は一人で嘔吐しながら腹部痛に苦しみました。\n\nこれまでに医療チームや病院からの連絡は一切なく、Bookimedの予約チーム以外の誰からもレビュー依頼の連絡もありませんでした。だからここでレビューを書いています。\n\n通常、レビューを書くことは時間がかかるのであまりしませんが、この場合はひどい経験をしたため、書くべきだと感じました。\n\nおそらく運が悪かっただけなのかもしれませんが、これらの人々にお金を渡す前に二度考えて、行くのは本当に他に選択肢がない場合だけにしてください！\n\n痛みは少し軽減しましたが、バルーン挿入からほぼ2週間経った現在でも痛みは続いており、吐き気も続いているので、週末にA＆Eに行ってきちんと診てもらう必要があります。アフターケアを提供する医療チームの助言がないからです。非常に怖いです。\n\nBookimed/ Hisar Hospitalをお勧めしますか？絶対に100％しません！","en":"I departed for my procedure on Friday night to have it done on Saturday morning 20th January. Up until the moment I booked my flight - the communication from Bookimed was on point, but straight after I sent them my booking confirmation, I didn't hear anything from anyone. So on the day of departing, I still had no confirmation for the hotel, transfer, etc. and had to keep chasing for the information. Not a good start obviously, for someone who is leaving their home for a medical procedure abroad!\r\n\r\nWhen I arrived in Istanbul airport around 5 am - I had to wait a good 40 minutes for my transfer, although sending all my flight information and being told that the driver was going to be there waiting for me. Incorrect.\r\n\r\nThe hotel room was ok- no soap, shampoo or working phone, (which was not good at all, as I couldn't ring for any assistance after during my whole stay). Initially I was given a twin room, although being on my own so had to ask to change it to a double bedded room. The receptionist was hesitant, but then did it after I insisted. \r\n\r\nOn the day of the procedure- it was really messy! I got to the hospital and wasn't sure where to go, because no instructions were given to me beforehand of what to expect, dos and don'ts... absolutely nothing! Then once they got someone to meet me, everything was all very rushed! Different individuals came by, which I did know who they were as they didn't really introduce themselves... to make me sign for different things, one of them being a disclosure for going through a general anesthetics, which I had no idea was going to take place as no one had ever mentioned! \r\n\r\nThat was my first shock as I had travelled abroad, not knowing I would have been under sedation during the procedure. I didn't prepare myself mentally for that and was really annoyed I was not warned in advance, as that in itself carries its own risks.\r\n\r\nAnyway, the worst came afterwards, once the procedure had been done- I felt really weak, in severe pain (in my stomach) and extremely nauseous. Again, I couldn't understand why I was in so much pain as I was not warned nor given any information beforehand. So all an unpleasant surprise. The nursing staff were nice, but couldn't' speak English. \r\nI felt rushed out of my room as they made it clear it was time for me to go, by making signs and leaving the door open! But I was in no condition to go yet, as I wasn't well! \r\n\r\nThe nutritionist came really quickly and rushed the information to me. She left without even leaving her contact details should I have any questions or for any aftercare.\r\n\r\nThen another guy came along to to give me the medication to take with me, which I had to pay for , again not expecting it as I thought all was included, I was told again to go.\r\n\r\nI asked if anyone was meeting me to go over the final things- he said no. Wow. I could not believe it. It was just like: okay, we have your money now, you've got your balloon- off you go! Ciao! \r\n\r\nI was just appalled, upset and really scared actually, because I felt really unwell and there was no one there to assist.\r\n\r\nTo conclude, I walked back to the hotel alone with a lot of struggle. Went up to my room, with no working phone and stayed there for the rest of that day and the following day vomiting and with cramps in my stomach, alone. \r\n\r\nI have not once heard from the medical team/ hospital once or anyone other than the Bookimed booking team to leave my review, so here I am leaving my review.\r\n\r\nI don't normally write reviews at all as they are so time consuming... but on this instance I really felt I ought to on this occasion due to my awful experience and to warn people of the potential consequences. Maybe, I was just unlucky... but please think about it twice before giving your money away to these people and only go there if you really have no other alternative! \r\n\r\nMy pain has subsided slightly, but the pain is still present almost two weeks after having the balloon inserted. and the vomiting also, so I will need to go to A&E over the weekend to get myself checked out properly as I have no medical team advising me or providing any form of after care. I am really scared.\r\n\r\nWould I recommend Bookimed/ Hisar Hospital ? Absolutely, 100%, No!"},"order":{"operation":{"id":380,"name":{"jp":"胃バルーン","en":"Gastric balloon"}}},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-02-01T11:16:33.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"jp":"申し訳ありませんが、絶対にできません。","en":"Absolutely not, I am afraid."}},{"id":9573,"user":{"id":325192,"name":"Shay 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