I went to the clinic for a cavity in my tooth, and a filling was scheduled. However, despite receiving a full dose of anesthesia, the area of my tooth that was supposed to be numb didn't, and the procedure had to be abandoned. Despite the pain, the doctor requested intervention, and despite my complaint, the doctor was arrogant and dismissive, saying things like, "This is my specialty."
This disrespectful and condescending approach to the patient felt like business, not healthcare. When I pointed out that the numbness might have been numbed in the wrong area, he responded defensively and accusingly, saying, "Our specialists don't do that."
I've had much more intensive procedures at other clinics before, but I've never experienced any pain or similar problems. I was forced to choose this clinic simply because my insurance company had a contract with them. Not only did they not care about patient satisfaction, but they felt like they were simply trying to get more money. This is unacceptable for a healthcare provider to operate in this manner. Given my experience, I would never recommend them.
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